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Privacy Policy

Our Privacy Policy is designed to let you understand how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

EarQ is committed to protecting the privacy of everyone who visits our site and we treat personal information securely and confidentially. This privacy policy discloses the practices we use.

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Collection and Use of Your Information

When you visit our website, you may provide us with information about yourself, your firm, or your company. Information you knowingly choose to disclose is collected on an individual basis, and website use information is collected on an aggregate basis as you browse our website. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We do not sell, share, or distribute any personal information provided to us with any third parties outside of EarQ except to authorized third party vendors (such as office management software) for the limited purpose of helping you schedule an appointment.


EarQ has security measures in place designed to help protect against the loss, misuse and alteration of information under our control. We make every effort to protect any and all information collected on our website. All personal information stored on the EarQ website is encrypted and encoded using Secure Socket Layer (SSL) technology. We use SSL encryption to help protect data transmissions of personal information. When you place orders, we offer use of a secure server and all sensitive/credit information you supply is transmitted via SSL technology and then encrypted into our database. All sensitive information provided to EarQ is only accessible by a limited number of authorized EarQ employees. Such persons have special access rights to our systems and are required to keep the information secure and confidential.

How to Opt-out, Remove or Modify Information You’ve Provided

Occasionally we may use the information we collect to notify you of new products or special offers we think you will find valuable. We realize not all of our users wish to receive additional information from us. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us a message using our contact form. We will remove your information from our contact list. You may also make any changes, additions or deletions to your e-mail subscriptions by sending an email request to

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at or call 866-432-7500.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect. How we use it and under what circumstances we may disclose it.

Put Your Hearing to the Test

Sometimes, hearing loss happens so gradually that it can be difficult to notice at first. However, there are some common signs that indicate you may have hearing loss. Want some answers now? Take this short survey to determine if it's time for you to make a hearing appointment.

Take a 3-minute hearing test!

Read the following statements and select “yes” if they apply to you most of the time, “sometimes” if they apply once in a while, and “no” if they don't apply at all.

I have trouble hearing the other person on the phone.


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